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30 Day Return Policy
Your complete satisfaction is important to us. If for any reason you are not satisfied with your purchase, you may return it for a full refund of the purchase price.
We offer this 100% satisfaction guarantee for the first 30 days after your receipt of your order. After our 30-day trial period, the warranty for your item will be in effect.
If you need to Return
You must have a Return Authorization(RA) number before returning any merchandise
to Allergyideas.com.
Click here to request a RA
Once you have provided Allergyideas.com with the appropriate information,
we will contact you by email with an assigned RA number.
The following are Allergyideas.com Return Shipment Policies:
- All our products comes with a 30 days return policy
for replacement or refund, less the original postage and handling.
- DOA/defective products are returned for REPLACEMENT ONLY with the same product/model.
- Defective product must be in original factory carton with all original packing
materials
- All miscellaneous materials such as manuals, accessories and cables must
be included. If any of these materials are missing, your credit card will be billed
accordingly.
- The Return Authorization number must be on the shipping label, not the carton.
PLEASE DO NOT WRITE ON THE CARTON.
- Returns must be shipped freight prepaid. Products received freight collect,
without an RA number, not approved for return or in any way not meeting the above
criteria, will be refused.
- For some brands a 15% re-stocking fee will apply.
- Return Authorization numbers are good for fourteen (14) days only. Any products
returned after the expiration date will be refused.
ONLINE: Please use our secure web portal at Allergyideas.com
a Shop Ideas Networks portal.
BY MAIL: Please use Order Form, or send a personal letter. Specify item number,brand,model
and enclose check, money order or credit card number with the expiration
date, billing and shipping address. Please include a daytime phone number
so we can reach you if there is a question. Send to our address, Shop
Ideas networks, 2125 Biscayne Boulevard Suite 580, Miami, FL 33137. U.S.A.
BY PHONE: Call us toll free at 1-888-74-IDEAS (43327). Our skilled customer
support representatives will be more than happy to answer any question
you may have From 9AM to 5PM EAST, Monday to Friday.
BY FAX: Fax your order 24 hours a day to Fax: 305-675-8327
BY E-MAIL: e-mail your order 24 hours a day to Sales@Allergyideas.com
We accept checks, money order, Visa, MasterCard, American Express and Discover.
There will be a $25.00 service charge on returned checks.
INTERNATIONAL CUSTOMERS: You can order via wire transfer directly to our bank
account:
Account name: Shop Ideas Networks LLC,
Bank name: BANK OF AMERICA , 1414 Alton Road, Miami Beach, FL 33139
Account#: 005480609246 ABA#: 001037
OR you can set up a mail forward account with Access USA at www.myus.com
Free ground shipping for all orders totaling over $150
shipped within the continental U.S.! For a limited time only!
All our products are shipped right in front of your door.
We normally process and ship all orders within 24 hours.
After your item has been packaged your package will be delivered free via Standard Ground (3 to 8 business days from the day it leaves our warehouse) using one of our partner carriers, depending on order value and destination: FedEx®, UPS, USPS Priority Mail®, or private Freight Forward for oversize shipping.
Canadian Residents
You may have additional import/country taxes applied to your orders. We advise
contacting your local authorities for information.
International Shipments
Orders shipped outside the US are not free and will be shipped via the most
economic carrier available. Please email
for a quote.
When do we Ship?
We ship 5 days a week, Monday through Friday, therefore all orders placed
after 12:00 PM EST, will ship on the following shipping day.
You can order with confidence that all the items that are marked as
"In Stock" are in stock. However, in very rare instance there
will be an item out of stock, even if it showed "In Stock" (this
can happen for a number of reasons, we got in more orders then we have
in stock, we have it, but it's defective, etc.) In such an instance, our
customer service department will contact you, if you agree we will put
it on order for you. These will be marked as B.O. on the Invoice and will
be shipped as soon as we receive them from our suppliers. You may cancel
a back-ordered item at any time by E-mailing our Customer Service at Sales@allergyideas.com.
Your credit card WILL NOT be charged untill your order has shipped.
You can find the status of your order by clicking on the Order Status link in
the order confirmation email you received from us. You can also check the status
of your order online
CLICK
HERE TO CHECK YOUR ORDER STATUS
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